Payment and shipping regulations

FORM OF PAYMENT 

KITLEE FASHION., JSC currently supports the following forms of payment:

1. Pay Directly At Stores

After selecting KILEE products at KILEE FASHION., JSC stores, you can choose one of the two following payment methods:

  • Cash payment: Pay by cash directly to sales staff of KILEE FASHION., JSC
  • Online payment: KILEE FASHION., JSC accepts payment of domestic ATM cards, credit cards, Visa, Master Cards, ...

 

2. Bank Transfer

After selecting the product and agreeing with the Payment and Shipping Regulations as well as the Warranty and Return Policy of KILEE FASHION., JSC, you pay via bank account:

  • Account name: Nguyen Kim Nhat
  • Account number: 197815388
  • Bank: Vietnam Prosperity Joint Stock Commercial Bank - VPBank Hanoi

 

3. Online Payment By VNPay

After selecting the product and agreeing with the Payment and Shipping Regulations as well as the Warranty and Return Policy of KILEE FASHION., JSC, you can pay by scanning the QR code on Mobile Banking VNPAYQR support. .

4. Payment by Cash on Delivery (COD)

In case you are far away, want to order KILEE products and pay via COD (receive products and pay directly with the courier), please refer to the General Sales Policy of KILEE FASHION., JSC. After you've agreed to our general sales policies and ordered products, when receiving products from the delivery unit, please pay close attention to the goods, check carefully the product and only pay when you have received the attached receipts.

DELIVERY METHODS AND CHARGES 

1. In Hanoi City

Free shipping on orders with total value greater than VND 2,000,000.

For orders with a total value of less than VND 2,000,000, KILEE FASHION., JSC applies the following shipping costs:

  • The distance is shorter than 5 km, shipping costs range from VND 20,000 to VND 30,000.
  • The distance is longer than 5 km, shipping costs depending on the third party delivery unit. In this case, the customer service of KILEE FASHION., JSC will propose the most reasonable cost to the delivery unit and actively contact you for a quote.

 

2. In Suburban Hanoi And Other Cities

For orders shipped to suburban provinces of Hanoi and other major cities, shipping cost will be calculated based on the weight of the product and distance based on the terms of the third party delivery unit. KILEE FASHION., JSC only uses courier service of Viettel Post. In this case, customer service team of KILEE FASHION., JSC will propose the most reasonable cost to Viettel Post and actively contact you for a quote.

3. International Orders

For international orders, please contact our customer service via Email: cskh@kilee.vn